Most shopping trips are straightforward—you know what you want and how to find it. But touring an assisted living community is a much more personal experience. Even if this isn’t your first visit, you may not know what to ask—or how to tell if a community is truly the best fit.
When you visit an assisted living community like Hart Heritage, it helps to have two sets of questions. First, cover “The Basics.” Then, dig deeper to find out what makes a community genuinely feel like home— “The Heart of It All.”
The Basics
Start with essential services and amenities that matter to you. At Hart Heritage, for instance, you’ll find:
- Licensed assisted living communities in Harford County, MD, in both Forest Hill and Street—with decades of experience and a reputation for compassionate care.
- Private and semi-private rooms within secure, beautifully maintained campuses, including spacious common areas and serene outdoor settings.
- 24-hour staffing and security, meals, housekeeping, laundry, transportation, beauty salon, library, and a courtyard.
- A wide range of specialized care options: long-term care, respite care, dementia, Alzheimer’s, hospice, and Parkinson’s support.
- Recreational, wellness, and social activities in safe, welcoming environments designed for independence and engagement.
Questions to ask:
- What are the available floor plans and what is included in the pricing?
- Are utilities, meals, housekeeping, and maintenance covered?
- How does the community ensure resident security and handle mail or deliveries?
- What dining options, hours, and accommodations for dietary needs are available?
- What activities, wellness programs and outdoor amenities do residents enjoy?
- What are the visitation policies, and can guests stay overnight?
- Are there levels of care for changing health needs?
The Heart of It All
As you learn about the basics, consider what truly sets a community apart. At Hart Heritage, the focus is on dignity, faith-based and personalized care, quality of life, and a supportive, family-like atmosphere.
Ask yourself and the community:
- How does Hart Heritage ensure each resident lives every day to the fullest?
- What are the interests and backgrounds of current residents? Can you meet a few?
- What is the community’s approach to personalizing care and adapting as needs change?
- How does the staff encourage meaningful relationships and independence?
- Understanding both the features and the feeling of a community will help you decide if it’s the right choice. At Hart Heritage, we provide not only outstanding care and amenities, but also kindness, compassion, and the kind of support that turns a residence into a true home.
Call us today at 410-638-6087 to learn how Hart Heritage can provide personalized, compassionate care for you or your loved one.
